GENEREFRIGERANTS · CUSTOMER INFORMATION

Privacy Policy

How information is collected and used when you visit or contact our store.

Last updated: 23/09/2026

Information we collect

Depending on how you interact with our website, information may include:

• Contact details, such as your name, email address, phone number, and billing or shipping address.
• Order and customer service details, such as order history and messages you send us.
• Technical information, such as IP address, browser type, device information, and website activity.
• Marketing preferences, if you choose to sign up for communications.

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How we use information

We use information to operate the website, manage orders, communicate with customers, provide support, maintain security, and meet applicable recordkeeping requirements.

Marketing communications: [describe whether you send marketing emails or messages and how customers can unsubscribe].

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Cookies and analytics

Our website may use cookies and similar technologies for store functions and website analytics. Available choices depend on the privacy controls enabled in our store.

Analytics and advertising services: [list the services your store actually uses, or state “none”].

Cookie preferences: [describe your cookie banner or preference controls, if enabled].

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Sharing information

Information may be shared with service providers involved in operating our store, such as the ecommerce platform and services used for payment processing, delivery, and customer support. We may also disclose information when required by applicable law.

Other installed apps or service providers: [list relevant providers and their purposes].

Advertising or data sharing practices: [describe your actual settings and practices].

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Data retention and security

We keep information as needed for the purposes described above and take reasonable steps to protect it. No online transmission or storage method is completely secure.

Specific retention periods, if applicable: [insert your actual periods].

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Your choices and requests

You may contact us to ask about your personal information or request a correction or deletion. We will review requests in accordance with applicable law. If you receive marketing emails, you may use the unsubscribe link in those emails.

Additional regional privacy choices: [add an opt-out link or other applicable choices].

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Changes to this policy

We may update this policy when our store or information practices change. The current version will appear on this page with its updated date.