GENEREFRIGERANTS · CUSTOMER SUPPORT

SHIPPING AND Delivery Support

Help with order updates, delays, and delivery concerns.

Delayed orders

If your order has not progressed as expected, contact us. We will review the order and explain the available next steps, including cancellation and refund options when applicable.

Missing or incorrect deliveries

If your delivery is marked complete but you cannot locate it, or if you received something different from your order, email us your order number and a brief description of the issue. Include photographs when relevant.